Discoverr.AI Pty Ltd (ABN: 50 640 133 259) (Discoverr.AI) owns and operates this Website/App. Access to and use of this Website/App and services available through this Website/App (collectively, Services) is subject to the following terms, conditions, and notices (Terms and Conditions). By entering this agreement, you acknowledge that Discoverr.AI Pty Ltd does not provide any delivery or transportation services. By using the Services, you are agreeing to all of the Terms and Conditions, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions. If you do not agree to these Terms of Use, then you must not use this website or the Services.
Brang additional Fees and Charges | |||||||||||
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Same Day cancellation after 10am, or less than 4hrs notice. | Full charge of Order price. | ||||||||||
Alteration of pre-booked delivery with less than 4hrs notice. | $10 (Or $9 if under 5km) This will also be subject to driver's availability. | ||||||||||
Urgent Hire / Express Delivery - minimum 1hrs notice. | $20. This will be subject to availability of drivers close to the location. | ||||||||||
Waiting charges for Driver after agreed pick-up time. | After the first 15mins of driver’s arrival following the agreed pick-up time, $5 for every 5 minutes waiting time will be charged. | ||||||||||
Cost of Returning of goods to store and/or to Re-deliver. |
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Multiple Parcels to Different Recipients at same address. | Multiple deliveries for different recipients, at the same address, will each be calculated separately. | ||||||||||
Package Weight above 7kg *Maximum ‘standard’ package weight for any individual parcel is 7kg | $5 surcharge applies for packages over 7kg up to a maximum of 10kg. *Driver assistance from the Store may be required. | ||||||||||
Multiple Parcels to Single Recipient at same address. | 1st package up to 7kg is priced as the normal delivery fee per Km. Additional parcels will be charged at $5 per 5kg (or part thereof) after the first package. | ||||||||||
Pricing excludes tolls. | When required tolls will incur an additional charge. | ||||||||||
Public Holiday Surcharge. | 15% on top of delivery fee excluding GST. *Minimum order volume and prior notice will be required. | ||||||||||
Hallmark Holiday Surcharge. | 10% on top of delivery fee excluding GST. | ||||||||||
Market Petrol Price Fluctuation. | When market fuel prices exceed $2.00 per litre, a $1 per delivery surcharge applies. | ||||||||||
Cancelled deliveries will not count towards the minimum number of required deliveries per Month. | |||||||||||
Please note that Brang always strives to be on time, however due to traffic, or unforeseen circumstances on rare occasions, our Brangers may be delayed. Please allow for a 60- minute pickup window, in-case you have time bound deliveries. Please ensure your product is ready, prior to your allocated pickup time. | |||||||||||
*All Delivery Fees & Charges are excluding GST. |